Frequently asked questions

Everything you need to know about the Financial Crime 360 app.

How do I get there?

By tube & train:
Monument Underground Station

King William Street, London, EC4R 9AA

0.2 miles, 4 minute walk

Travel directly to Monument by the District or Circle line.


Bank Underground Station

Princes Street, London, EC3V 3LA

0.4 miles, 9 minute walk

Travel directly to Bank by the Northern, Waterloo & City line or Docklands Light Railway.


National Rail London

Fenchurch Street Station: 0.3 miles, 7 minute walk

London Cannon Street Station: 0.4 miles, 9 minute walk

London Bridge Station: 0.6 miles, 12 minute walk

London Liverpool Street: 0.8 miles, 16 minute walk


By boat:

Tower Millennium Pier

Lower Thames Street, London, EC3N 4DT

0.2 miles, 4 minute walk

Travel to Old Billingsgate by boat or River Bus (Thames Clipper) docking at Tower Millennium Pier.


By car:

1 Old Billingsgate Walk (Riverside, 16 Lower Thames Street), EC3R 6DX

There are no parking facilities onsite at Old Billingsgate; however the nearest car park is only 250m away.

Tower Hill Corporation of London Car and Coach Park

50 Lower Thames Street (opposite Sugar Quay)

London, EC3R 6DT

Open 24 hours

Tariff per hour for cars: £3.50 per hour Monday-Friday 6am-7pm and Saturday 6am-1.30pm

At all other times and bank holidays £3.50 per visit


Old Billingsgate is within the congestion charge zone

Charges applies Monday-Friday 7am-6pm

Pay to drive in London - Transport for London

On the day

Everything you need to know about the day of Financial Crime 360 2025.

When does registration open?
How do I collect my badge?
Who do I contact if I have dietary requirements?
What is the difference between an Exhibition-only ticket and a Delegate Ticket?

Meetings & Messages

Everything you need to know about meetings in the Financial Crime 360 app.

How do I edit my profile?

How do book a meeting?

How do I use the AI matchmaking feature?

How many people can you meet?
Who can I message?

App issues

Everything you need to know app problem solving

I can't login. What should I do?
What should I do if I have an issue with my app?